TrekkSoft Review & Alternatives
What Is TrekkSoft, and Is It Right for Your Business?
TrekkSoft is a comprehensive booking solution. It helps businesses of all sizes schedule clients for tours and activities.
Touring companies use this product to connect offline and online sales channels and scale their bookings. With this product, businesses can:
- Automate administrative tasks
- Reach out to potential customers around the world
- Connect front-end and back-end sales processes
This product works as an all-in-one solution for touring companies. But, is it right for your business? Here, we will review TrekkSoft and discuss some alternatives so that you can decide for yourself.
The Pros and Cons of TrekkSoft
TrekkSoft has some significant benefits, but also some drawbacks:
Pros
- 👍 Transforms your website into a sales channel
- 👍 Trekkpay proprietary payment gateway
- 👍 Multiple management accounts for employees
- 👍 Sales tools to enhance the in-store sales experience
- 👍 Automation for back-office operations
- 👍 Reporting and analysis tools
Cons
- 👎 Primarily for touring companies
- 👎 Expensive startup fees
- 👎 Expensive & unclear currency exchange rates
- 👎 Customer support
TrekkSoft as an Online Booking Software for Tour Companies
TrekkSoft works best for the following industries:
- Tourism
- Adventure and destination activities
- Transportation
Many companies have experienced success with TrekkSoft. For example, Travel Etc. used it to manage their distribution to B2C and B2B channels. In the process, the company increased its sales by 100%.
Alternatives to TrekkSoft
TrekkSoft is not the only system of its kind. Other products fulfill similar purposes.
You may require an alternative solution because of factors like the features and setup fees. Your industry may also come into play. For example, TrekkSoft primarily caters to touring companies. On the other hand, Roverd is useful for booking not only tours but also classes, courses, and ticketed events.
Alternatives to TrekkSoft include:
Things to Consider When Choosing a Tour & Activity Booking System
When shopping for online booking software, you and your team will want to consider:
- Your budget: Most booking systems charge a fee based on every successful booking. However, some charge subscription and setup fees. Consider these fees and how they will impact your overhead costs. A one-time setup fee may not be a big deal to a well-established company with a large budget. However, for startups, a higher fee may not be worth it.
- The features: Some systems only have basic scheduling features. Others have intricate features like analytics tracking and marketing tools. The system you choose should make sense for your business goals and clients.
- Impact on internal processes: Any booking product will automate much of your business’s internal processes. Some products will have more features than others, so consider how they will affect issues such as in-house management, communications, etc.
- Integration capabilities: Is the software compatible with your business’s website? If not, you will lose productivity. Read the fine details about website integration or migration.
- Payment options: What payment gateways are available? The more payment options you can offer your potential customers, the better.
A lot goes into choosing the right tour scheduling system for your business. With these considerations in mind, you will find an excellent long-term solution for your company.
The Bottom Line
TrekkSoft is a reliable product trusted by businesses globally. However, it may not be the right solution for your business. Alternatives, such as Roverd, are better for acquiring new customers and managing bookings. Examine the usability, starting price point, and other factors to make your decision.
Frequently Asked Questions (FAQs)
Do you still have some unanswered questions about TrekkSoft? Check out the answers to these commonly asked questions to help guide your decision!
How much does TrekkSoft cost?
You have to pay some hefty fees to get set up with TrekkSoft. The first is the one-time setup fee of around €800.
Besides the setup fee, there are various transactional fees involved. TrekkSoft charges a small fee every time you make an appointment with a client. The fees can be as low as 2.5% per booking. However, you will have to schedule a demo to receive an accurate quote.
You are responsible for online booking fees, OTA booking fees, and payment gateway fees. Each offline booking will incur a €0.55 fee.
If you reach out to the TrekkSoft team, your business might be eligible for a setup fee waiver.
If you want to reduce your costs further, you can choose to make your customers responsible for online booking fees.
What do the reviews of TrekkSoft say?
From our research, TrekkSoft’s reviews are mostly positive! Businesses enjoy their sales process, features, and support staff.
Does TrekkSoft offer a Zapier integration?
Yes! Zapier lets you connect this system with more than two thousand apps.
