Streamline Your Charter Operations: From Chaos to Control
The Group Booking Scramble
Before Roverd: Chasing Payments and Juggling Calls
A bachelor party wants to book a full-day charter. The organizer calls, but isn't ready to pay for everyone. You're left chasing deposits via phone and email, manually tracking who has paid, and hoping everyone shows up. This inefficient payment collection process costs you time and creates a risk of losing the entire booking if one person backs out.
With Roverd: Simplified Group and Private Charters
Our group ticketing feature allows the organizer to reserve spots for the whole crew in a single online transaction. You can require online deposits to secure the booking, with automated payment reminders sent to the organizer for the remaining balance. This booking automation streamlines your charter operations management and ensures you get paid on time, every time.
The Double-Booking Dilemma with Multiple Boats
Before Roverd: The Risky Paper Calendar
You manage three boats and two captains. Your charter booking calendar is a mix of a whiteboard and a spreadsheet. A call comes in for an offshore trip while you're on the water. You take the booking, only to realize later you've double-booked a captain. This leads to frustrated clients and a frantic search for a replacement, damaging your reputation.
With Roverd: Centralized Resource Management
Roverd’s centralized dashboard prevents double booking forever. Our resource management tool lets you manage boat scheduling and captain availability in one place. The availability calendar updates in real-time across all your sales channels, including your website's booking widget and OTAs like Viator. You get a clear, accurate view of your entire operation, from inshore fishing trips to multi-day fishing trips.
The Nightmare of Weather Cancellations
Before Roverd: A Storm of Manual Work
Bad weather forces you to cancel all of Saturday's charters. You spend the entire morning on the phone, leaving voicemails and sending individual emails to every client. Then comes the tedious process of manually issuing refunds or trying to reschedule everyone, leading to confusion and unhappy customers.
With Roverd: Automated Refunds and Rescheduling
With Roverd's charter management tools, you can pre-define your cancellation policy for weather cancellations. When you cancel a trip, our rescheduling tool allows you to notify all affected anglers with a single click. Automated refunds are processed through our Stripe integration, and clear customer communication ensures everyone is informed, protecting your reputation and saving you hours of admin work.
The Paperwork Pile-Up at the Dock
Before Roverd: Clipboards, Lost Waivers, and Manual Manifests
Every trip starts with a rush to get liability waivers signed on a clipboard as guests arrive. You then manually create a trip manifest for the captain. This process is slow, wastes paper, and creates a risk of misplacing signed documents, leaving your charter business exposed.
With Roverd: Effortless Digital Waivers and Manifests
Our fishing guide software includes digital waivers that can be signed with an e-signature during the online booking process. The system provides secure document storage for all signed forms. Roverd automatically generates accurate passenger lists and a boat manifest for every charter, so your crew can ditch the clipboards and focus on providing a safe, enjoyable trip from the moment your guests step on board.
